Responsible Gaming
Gaming Should Be Entertainment
At Playamo, we believe that online gaming should be enjoyable entertainment, not a way to earn money or solve financial problems. If you choose to play, please do so responsibly and within your means. Remember that the house always has a mathematical advantage, and you should only gamble with money you can afford to lose.
Age Verification
Online gambling in Australia is only permitted for individuals who are 18 years of age or older. By accessing Playamo, you confirm that you meet this age requirement. If you are under 18, you must not use this service.
Parents and guardians: If you're concerned about a minor's gaming activity, please speak with them and use available parental controls on your devices.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be alert to these warning signs:
- Constantly thinking about gambling or past gambling experiences
- Gambling with increasing amounts to achieve the same level of excitement
- Repeatedly trying to cut back or stop gambling without success
- Chasing losses by gambling more to recover money lost
- Lying to friends, family, or health professionals about the extent of your gambling
- Using gambling to escape problems, stress, or negative emotions
- Jeopardizing relationships, education, or employment due to gambling
- Borrowing money or going into debt to fund gambling
- Experiencing mood swings or irritability when unable to gamble
- Needing to gamble with larger amounts to feel satisfied
If you recognise any of these signs in yourself or someone else, it's time to seek help.
Self-Help Tools & Safer Gaming Features
Playamo provides the following tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount of money you can deposit within a specified time period
- Loss Limits: Restrict the amount of money you can lose within a given timeframe
- Session Time Limits: Set automatic reminders or session cuts when you've played for a certain duration
- Reality Checks: Receive periodic notifications about how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break from gambling
- Account Closure: Permanently close your account if you wish to stop gambling entirely
We encourage you to use these features proactively to maintain responsible gaming habits.
Support Organisations & Resources
If you're struggling with problem gambling, professional help is available. Here are organisations that can provide support:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free, confidential online counselling and information service for problem gambling
- Gamblers Anonymous: Support groups and peer assistance across Australia
- Lifeline Australia: www.lifeline.org.au — 13 11 14 (24/7 crisis support)
International Resources
- GamCare (UK): www.gamcare.org.uk — Support for anyone concerned about problem gambling
- GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
All of these services are confidential and free to access. Seeking help is a sign of strength, not weakness.
If You Need Help
If you or someone you know is struggling with problem gambling, please reach out for help today. The longer you wait, the more difficult the problem may become.
Contact Gambling Help Online at www.gamblinghelponline.org.au or call your local support service. Recovery is possible, and help is available.
Remember: Gaming should be fun. If it's not, it's time to stop.